I wanted to just send a quick note to say how pleased I am with the service I received this past week.
From the initial call to set up the appointment to the simple text message informing me the technician was on his way, I was impressed.
Your technician, Mike Mueller did a fall checkup on my Carrier Infinity furnace. I was very impressed with his professionalism and thoroughness. Mike was extremely courteous, he explained everything he did and what his findings were.
I work for a large company that is also a huge player in the service industry so I can see a good technician when I see one.
Great Job by all.
Thank you very much.